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After Sales

Our after sales service begins during the project handover when our Project Manager or Account Manager delivers specialised training and a complete Operating & Maintenance Manual that provides all the details and reference points you will ever need for your purchased equipment.

There is a whole raft of services, both inclusive and optional that are designed to reassure and to offer the opportunity to take advantage of our "one stop shop" service.

Inclusive Services:

  • Dedicated Project Manager and Support Team
  • Basic Equipment operation and maintenance training often with a fully qualified Manufacturer's Representation.
  • Test Kitchen facilities for specialised equipment training or live-cooking demostrations.
  • A complete specific Operating & Maintenance Manual to your installation.
  • Fully itemised after-sales contact procedure complete with contact names for easy reference.
  • Ongoing advisory service by our dedicated Service Department.
  • Emergency 24-Hour Call Out, including during weekends.

Optional Services:

  • Added Value Packages including bespoke and off-the-shelf Sundry Packages
  • Extended Warranties and Spare Parts.   Request a quote.
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